Not sure how to protect your home-based business? This white paper can help!

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13 minute read  

As a young girl from Kansas once said, “There’s no place like home.” That’s especially true if you run a business from home! Running a home-based business may be a dream come true, but it comes with its own set of risks. These risks can be costly, and your standard home insurance policy may not cover the costs.

That’s why we put together this home-based business white paper for you. This quick-to-read white paper will show you what types of risks could impact your home-based business, why your standard home insurance policy may have gaps, and how home-based business insurance can help you protect your passion project. Download the white paper here or read it below!


  1. What risks could wreak havoc on your home-based business?
  2. Why isn’t your standard home insurance policy enough to protect your home-based business?
  3. What’s the solution? Home-based business insurance
  4. These coverages can help you protect your home-based business
  5. The TruShield difference
  6. Your next steps

What risks could wreak havoc on your home-based business?

You might be asking, “If I’m running my business from home – a place I know like the back of my hand —  what could possibly go wrong?” Well, let’s pull back the curtain and look at some common risks that could impact your business, your home, and your bottom line.

A sudden disaster devastates your home

Even if you prepare for the worst, your home could always get hit by unexpected disasters, such as fires, storms, and thieves…oh my! According to our internal claims data, here are the top three causes of property damage to small businesses, and how much expense they can incur:

  • Fire can cost small businesses an average of $95,000, with some claims costing as much as $860,000.
  • Water-related disasters can cost small businesses an average of $19,000, with damages reaching as high as $305,000.
  • Theft can cost small businesses an average of $12,000, with damages reaching as high as $153,000.

A customer catches a mistake in your work

If you consult, design, or provide any type of service to clients from your home, you know that mistakes sometimes happen. These mistakes could cost you and your business a hefty sum. If a client suffers a loss because of errors in your work, they could file a costly lawsuit against your small business. Our data shows that lawsuits stemming from faulty work can cost small businesses an average of $14,000; some lawsuits can cost over $150,000!

If you’re a marketing consultant, a client could claim that your poor advice caused damage to their business. If you run a hair salon, a customer might be extremely unhappy with their new hairdo. In any of these scenarios, an unhappy customer can quickly turn into a one-person angry mob. Your home-based business could be exposed to costly lawsuits from these types of unhappy clients, and unfortunately, your home insurance policy likely won’t cover the costs.

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Your eye-catching inventory gets damaged or stolen

Holding on to inventory may be a crucial part of your business. Whether you sell trendy clothes, ruby slippers, or run a hair salon, you’ll likely have inventory and other goods stashed in your garage or your basement. Like buried treasure, you want to protect your inventory at all costs. But also like buried treasure, your inventory can quickly be uncovered and exposed to unexpected scenarios, including fires and floods.

Your inventory isn’t just exposed to the elements, though. If you accidentally leave your garage door open overnight, neighborhood hoodlums and burglars could sneak away with your boxes of goods. According to our internal claims data, theft can cost small businesses an average of $12,000, and in some instances, over $150,000! In the two scenarios mentioned above, your standard home insurance policy may not cover the costs of replacing your lost business inventory.

A visitor gets unexpectedly injured

A business isn’t successful without customers, which means you might get regular visitors. Running a well-oiled business means attracting a good amount of foot traffic to your home, and with that comes opportunity for mishaps to happen.

Unexpected injuries that occur on your property can lead to costly lawsuits. A customer could trip over a rug in your home. A supplier stopping by might slip and fall on your icy front steps. Whether a slip, trip, or fall occurs, one bad accident can be pricey for you and your business. When a costly lawsuit stems from a slip-and-fall injury at your home, your home insurance policy may not cover it. Could you afford to cover the damages out of your own pocket?

Your essential business equipment breaks

Do you run a niche business from home? If so, you might use specialized equipment to make products or service your customers. For instance, you might use a screen printer in your basement to create custom-made t-shirts or artwork. Or you may have heavy equipment in the garage for your woodworking business. Regardless of what equipment you use, you should make sure it has the protection that it deserves.

The equipment you use for your home-based business could suffer damage from a number of angles. These damages could be from external sources, such as fire, flooding, and storms. They could also be from internal issues, such as mechanical or electrical breakdowns. You might think that your equipment is covered under warranty, but these warranties can be very selective on what is and isn’t covered. Situations like operator error are often not covered by warranty.

You might also think that your home insurance policy will cover equipment, but most home insurance policies don’t provide coverage if your specialized equipment at home gets damaged. If your equipment gets damaged or breaks down, you might have to foot the bill to replace it.

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Why isn’t your standard home insurance policy enough to protect your home-based business?

The truth is, your home insurance policy is likely missing key coverages you need to protect your business and its assets. Your standard home insurance policy won’t cover common risks and scenarios business owners like you may face, including:

  • If a visitor slips and falls on your property, including both inside and outside of your home
  • If you damage a customer’s property, such as their car
  • If your business inventory gets damaged or stolen
  • If your expensive business equipment gets damaged or stolen
  • If your business equipment causes an electrical fire or similar disaster
  • If your business needs to temporarily close after a sudden disaster
  • If a customer files a lawsuit against you and your business
  • If a product you make or sell causes bodily injury or property damage

Here’s the worst part: if your home insurance provider doesn’t know about your home-based business, they might not even cover your home at all in the event of a disaster. Business-related risks like some of the ones above could cause damage to your property, and if your home insurance provider isn’t aware of these additional risks, they might invalidate your home insurance policy and leave you without any home coverage.

To keep your business, your home, and your bottom line properly protected, you should have the right business insurance coverage in place.

What’s the solution? Home-based business insurance

What is home-based business insurance?

Home-based business insurance is designed to help protect your business and your home from risks that aren’t covered in a standard home insurance policy.

Having home-based business insurance will help cover your equipment and inventory in the event of an accident. It will also help ensure that your home insurance policy isn’t rendered void if your home is hit by unexpected damages. But wait, there’s more!

Home-based business insurance doesn’t just help cover your property. Coverages included in your home-based business insurance policy will also help protect you from many liability incidents you may face. Slip-and-fall accidents, damage to other people’s property, and mistakes in your work could all lead to costly lawsuits. These could bruise your business and put a dent in your wallet. With liability coverage in place, home-based business insurance can help you roll with the punches and protect your wallet.

What are the differences between home insurance and home-based business insurance?

Certain scenarios are covered by home-based business insurance that aren’t covered by your typical standalone home insurance policy. Damaged equipment, stolen inventory and customer slip-and-fall accidents on your property are just a few examples of the common risks that are covered by home-based business insurance.

Covered by
home insurance policies
Covered by TruShield home-based business insurance policies
Customer lawsuitsXCheck mark
Liability from product or operationsXCheck mark
Damaged or stolen business inventory XCheck mark
Damaged or stolen business equipmentXCheck mark
Disasters caused by business equipmentXCheck mark
Temporary business closure for repairsXCheck mark
Customer slip and fallXCheck mark
Customer property damageXCheck mark

These coverages can help you protect your home-based business

Here are some crucial features to look for in any home-based business insurance policy:

 What is commercial liability insurance?

Commercial general liability coverage, or CGL insurance, is designed to cover damages if you’re found legally liable for bodily injury or property damage to a third party. For example, if a customer trips over a loose rug in your home and injures themselves, CGL insurance can help cover your legal costs and any damages you’re required to pay to the injured customer.

CGL insurance is also usually required if you want to participate in tradeshows, farmers markets, and similar events. This means your business isn’t stuck at home; you can take it out on the road too!

 What is commercial property insurance?

Commercial property insurance can help protect your business contents if they’re damaged or lost. Business contents includes your inventory, your electronics, and any specialized equipment you use for your business operations.

If your equipment gets damaged by a fire, this coverage can help cover the repair costs needed to get your equipment back up and running. If your inventory gets stolen by burglars, this coverage can also help with the replacement costs needed to restock your inventory. Commercial property insurance also covers things outside of your home, including outdoor signs, fencing, and landscaping. With commercial property insurance, you can make sure that your home-based business is properly protected, inside and out.

What is business interruption insurance?

If your home suffers from a sudden disaster, business interruption insurance can help you recover lost business income and pay for ongoing business expenses while your home is being repaired. Sudden disasters can come in many forms. For some small business owners in Hamilton, Ontario, their sudden disaster came in the form of vandals causing an estimated $100,000 worth of damage to their business premises.

If your home gets damaged by a sudden disaster, it may take time to restore it to a functional state. If extensive repairs require you to temporarily close your home-based business, you’ll lose out on the crucial business income you need to pay bills, maintain inventory, and cover other expenses. Business interruption insurance will help you cover your ongoing business expenses, including:

  • Payroll for your employees
  • Other expenses, such as alarm monitoring and property taxes

Business interruption insurance can give you peace of mind and help pay for your expenses, so you can focus on getting your business up and running again.

What is professional liability insurance?

Professional liability insurance can help protect you if a client holds you responsible for errors in your work. If you’re a photographer, and you lose or damage your memory cards after completing a job for a client, they could file a costly lawsuit against you. Professional liability insurance can help you in greyer situations as well.

For example, let’s say you’re a graphic designer. You use images provided by a client to mock up a new website for them. The site gets coded and published, but then the client gets hit by a copyright infringement lawsuit – turns out, they didn’t have the rights to those images in the first place! To safe face, the client turns around and sues you, saying you should have double-checked the copyright. Having professional liability insurance can help you protect yourself in this stressful scenario.

Professional liability insurance is designed to protect professionals who provide paid services from costly client lawsuits. Even if you run your professional services business from home, this coverage ensures that you have the protection you need to confidently serve your clients.

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The TruShield difference

When you choose TruShield to provide you with home-based business insurance, you’ll gain a flexible policy that fits the needs of your business. One thing that sets TruShield apart is our value-added services. These useful perks help take your policy to the next level at no additional cost to you, and allow us to be there for your business every step of the way—before, during and after a claim.

Legal Assist1

Despite running a business from home, you’re still exposed to legal risks — more than you might think. Lawsuits can be a costly and time-consuming process, so it‘s better to avoid one before it happens. TruShield can help with that.

Legal Assist is included in all TruShield policies and provides access to a robust suite of proactive legal support services such as:

  • Legal Helpline – Unlimited and confidential telephone general legal assistance on business matters to help you determine your rights and options under applicable provincial, territorial, or federal laws.
  •  Legal Document Review – A lawyer will conduct a general legal review of a simple legal document you’ve received, up to 8 single-sided pages in total length.
  • Simple Legal Letter Drafting – A lawyer will draft a simple legal letter for you, such as a demand, complaint, or employee warning letter.
  • Legal Document Centre – Unlimited access to a library of commonly used legal document templates, which you can customize for your own use in just a few minutes.

Risk Management Assist

Wouldn’t it be great if you could stop a loss before it happens? Our Risk Management Assist program gives you access to our team of Risk Services Specialists who can provide professional guidance on risk management and loss prevention planning.2 This advice can help you effectively manage risks within your business that you may not have been aware of.

24/7 Claims Service

Our 24/7 Claims Service is available for you 24 hours a day, every day of the week – just like the name promises! Our dedicated claims representatives will help you make a claim settlement with ease and without undue stress, giving you peace of mind when you need it the most.

Trauma Assist

Suffering a loss is not an easy experience. Our Trauma Assist program is designed to help both business owners and employees cope with the emotional effects of a loss.3 Through independent third-party professionals, we’re able to offer personal one-on-one telephone or in-office counselling as well as critical incident stress management for groups. All our Trauma Assist services are strictly confidential.

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Your next steps

If you run a home-based business, it’s incredibly important that you have the right protection in place to safeguard your business in difficult times. If you’re reluctant to take on the expense, you might be surprised at how little it costs to properly protect your business.

To provide you with the best home-based business insurance policy, TruShield has flexible policies with the coverages you need to stay protected. Use our interactive online tool to learn how to protect your home-based business, understand your business insurance needs, get a customized quote, and buy a business insurance policy in just a few short minutes.

You’ve spent a long time building your home-based business—let us help you safeguard it.

Ready to protect your home-based business from costly risks? Get customized insurance coverage below!

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This blog is provided for information only and is not a substitute for professional advice. We make no representations or warranties regarding the accuracy or completeness of the information and will not be responsible for any loss arising out of reliance on the information.

1 Legal Assist services are not provided for criminal, personal or insurance issues, do not provide representation in legal proceedings or legal fees coverage and are not an insurance policy. Legal Assist services are provided through ARAG Legal Solutions Inc. by lawyers licensed in the province or territory of your residence.

2 Risk Management Assist provided by our Risk Services specialists and is intended to augment your internal safety, compliance and risk management practices, and is not a substitute for professional or legal advice.

3 Trauma Assist provided by independent third-party professionals – long-term and specialized counseling not included. Services are not an insurance policy, and not all policies are eligible. Contact us for details.