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FAQs - TruShield Insurance
What information do I need to provide to get a quote?

Along with basic information such as your name, address, postal code and name of your business, you’ll need to let us know about your business’ property (or properties) e.g. age of the building, number of stories, last time it was renovated, whether or not you have alarm systems in place, etc. We’ll also ask if you do business outside of Canada and whether you’ve had any previous claims in the past three years.

How do I get a quote?

It’s easy! Just call a TruShield Insurance™ Representative at 1.844.429.9480. You’ll need to answer a few questions about your business and once your Representative has all the information they need, they’ll be able to provide you with a quote.

How do I know if this is the right type of coverage for my business?

This is the right type of coverage for your business if you:

  • operate in one to three locations
  • have revenues of less than $5,000,000
  • are in an eligible business class: Professional Services, Health Services, Shops & Retail, Commercial Property Owner
How do I know how much coverage I need?

The amount of insurance you need depends on what kind of business you have, whether you have employees, the type of property you have along with other factors. Creating a detailed list of the assets attached to your business and the dollar value for each will give your TruShield Insurance Representative a good head start – he or she can then help you determine how much coverage you need for everything else.

I’m a sole proprietor that works from home. Can I just use my homeowner insurance?

While you can cover your business through your homeowner insurance, the coverage limits would be much lower than they would with small business insurance. Also, your home insurance wouldn’t be able to cover your income loss if your day-to-day business is interrupted by a covered event. It also wouldn’t help you if you’re sued by one of your customers for something your business did (or didn’t do) that caused injury or property damage. Some homeowner policies even exclude coverage for business operations.

How is the TruShield Insurance solution different from what I might get from another insurer?

Our insurance coverage was created specifically for small business. We recognize the importance of providing a timely response and being flexible when you need us to be. That’s why we offer:

  • No minimum premium
  • The ability to change your coverage as your business insurance needs evolve
  • The option to cancel at any time
  • Credit card and no fee payment options
What does TruShield Insurance for small business coverage offer besides property and liability?

Your small business package includes a number of “extra” coverages to ensure you’re fully protected:

  • Equipment breakdown
  • Earthquake
  • Flood
  • Sewer backup
  • Business income actual loss sustained
  • Employers liability
  • Voluntary compensation
What types of business are eligible for the TruShield Insurance for Small Business program?

The TruShield Insurance solution was specifically designed for:

  • Professional services (investment, insurance and financial services, accounting and bookkeeping offices, legal firms, management consultants, interior designers, advertising, design and public relations firms, recruitment and employment agencies, software development and data management services, engineering and architectural firms)
  • Health services (medical specialists, dentists, physiotherapists, chiropractors)
  • Shops and retail (hardware and building supplies, clothing, shoes and accessories, home décor and gifts, book stores, office supplies, flower shops, convenience stores)
  • Property owners (manufacturing and industrial condominiums, building owners risks, office buildings less than 10 stories)
Are there any additional services included with my coverage?

Yes, you’ll also have access to our Legal Assist® and Trauma Assistance® services available to you at no cost.

  • Legal Assist®: Provides you with legal advice to any inquiries you may have that relate to your business.
  • Trauma Assist: Confidential, professional counselling available to business owners, employees and their families to help them through a difficult period that can follow an insured loss.

Got more questions?

Don’t see the answer to your question here? Drop us a line and we’ll be sure to get back at you.

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TruShield Insurance
TruShield Insurance