COVID-19 Information
To help keep you and your business safe during the COVID-19 outbreak, the following are some resources to assist you with your pandemic planning and business continuity efforts.
13 minute read
Business Insurance Customers
Personal Home & Auto Insurance Customers
Industry-specific resources
Online resources
FAQs
Are your offices still open?
At TruShield Insurance, the health and wellness of our employees and customers is our utmost priority. As a proactive measure to help curb the spread of COVID-19, all of our employees are now working remotely. We remain open for business and are here to serve you.
How can I contact you?
My business has been impacted by COVID-19. Will you be offering flexibility for premium payments?
If you’re experiencing financial difficulty because of the pandemic, please contact us.
Can I still submit a claim?
Yes. Click here for more information on how to report a claim.
Are my business premises covered if they’re unoccupied for a period of time during the pandemic?
Yes, your policy will continue to cover your premises. Please contact us for more details about the coverage within your policy.
Is there any coverage for legal actions against me resulting from the pandemic?
Depending on the terms and conditions of your policy, your business may be covered for allegations related to the pandemic. Please contact us for details.
If my business closes, experiences a loss of revenue, or has increased expenses through the period of the pandemic, will I be covered by business interruption or business income insurance?
Please contact us to discuss the details of your policy.
Have coverage questions?
If you have questions about coverage related to the pandemic outbreak, please call us at 1.844.795.7975.
Reporting claims
Please report any non-emergency claims online by filling out one of the following forms.
If your claim is urgent, or you have a question about a claim already in process, please call 1.855.629.1213.
