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Vancouver, Toronto and Ottawa are ranked among the best cities in the world for employee quality of life, TD Bank is facing further controversy over their employee sales targets and the U.S. dollar has hit a 6-week low. Here’s the TruShield Top Five for this week—a snapshot of news from around the world that may have an impact on your company.

TruShield Top 5 – March 20, 2017

  1. The controversy over TD Canada Trust’s aggressive sales targets continues as the bank’s call centre employees have started speaking out about the pressure they’ve experience to upsell customers. One employee said she worked unpaid overtime to try to get her numbers up, while another was told she’d lose her job if she didn’t meet her sales goals. Via CBC News.
  2. A new study by KPMG International found that 84% of insurance companies are planning to make 1-3 acquisitions in 2017. Given that the majority of the companies surveyed operate in 5 markets or less, the research suggests that these companies will be looking at new markets and regions. Via Canadian Underwriter.
  3. Vancouver has been ranked 5th in the world for employee quality of life by Mercer. The firm publishes the list annually to help employers know where they are likely to attract top talent. Toronto ranked 16th, Ottawa ranked 18th and Montreal came in at 23rdVia Canadian Business News.
  4. After facing multiple controversies, Uber Technologies Inc. President Jeff Jones is leaving his role after less than a year. The ride-sharing company is currently facing a few issues including sexual harassment claims. Via the Toronto Star.
  5. The U.S. dollar has dropped significantly following the G20’s decision to drop a pledge to keep global trade free and open and avoid any trade protectionism. The decision comes following an announcement from President Trump that all U.S. infrastructure projects must be built with American steel. Via Business News Network.

This blog is provided for information only and is not a substitute for professional advice. We make no representations or warranties regarding the accuracy or completeness of the information and will not be responsible for any loss arising out of reliance on the information.